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Buyers Guide To Non Geographic Numbers (NGN)

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NGN's are renowned for offering businesses opportunities that would simply not be possible with standard landline phone numbers. NGN's enable businesses to:

  • Increase telephone enquiries
  • Redirect calls instantly
  • Reinforce or establish a national identity
  • Understand their market better (geography & buying patterns)
  • Track answered and unanswered calls

0845 Numbers are undoubtedly the UK's most popular choice of non geographic number

0845 numbers have this status for a number of reasons, including

  • Businesses do not pay to receive calls on 0845 numbers
  • Public awareness in 0845 numbers is extremely high
  • 0845 numbers are extremely cost effective

0800 and 0808 Free Phone telephone numbers

These are free for your customers to call. The customer does not pay for their call to you. Instead, you are billed monthly at about 5p +VAT per minute, for calls you receive during the month.

0330 Numbers

These are a new range of numbers recently issued by Ofcom and will become popular because they will cost the same to dial as 01 and 02 numbers and will be included in call bundle packages free for your customers to call.

Geographic Numbers

It is also possible to obtain Geographic Numbers which you may want for a number of reasons, maybe you advertise in a neighbouring town and want to appear to have a local presence in that town. For example you operate from York but have staff in Leeds on a daily basis and thus offering a fast response is no problem. But you are concerned that potential customers would only want to dial a Leeds 0113 number.

It is possible to have an 0113 number that 'points' to an existing number.

Yours Virtually Policy on Numbers

To make life easier for you as our customer, any numbers supplied by Yours Virtually (UK) Ltd and 'pointed' to the Yours Virtually contact centre are supplied at £2.50 plus VAT per month each.

For more information on non geographic numbers, click here