Working with Accountants
Do you recognise any of these situations?
- Phones left ringing for too long before being answered
- Secretaries not wanting to cover your Reception at lunch time
- Reception not able to cope with multiple, simultaneous calls
- Your important clients complaining your lines are engaged
- Training issues regarding reception staff and the way phones are answered
- Visitors overhearing confidential stuff while your receptionist take a call
We offer an incredibly cost effective solution that will:
- Create a consistently great first impression of excellence and professionalism
- Cope with peaks of calls
- Reduce ‘office politics’
- Put you way ahead of your competitors
- Improve client retention and referrals
- Allow your Receptionist to focus on Clients arriving at your office
Plus you will never have to employ another ‘Temp’ again!
We have a superb track record of working with accountancy practices nationwide by either supporting or fully managing calls coming into their Reception. We transfer and introduce calls to any landline or mobile, we text urgent messages and send back-up emails.
We complete initial forms of enquiry, for instance from ‘new start’ businesses, and email these to the relevant person. And because we operate 7 days a week, you can be assured that you will never miss another important new or existing client enquiry.
We provide non-geographic (0330, 0800, 0845) numbers for either short or long-term advertising or recruitment campaigns. In this way you can truly benchmark the success of such initiatives.
We also provide and host local numbers for all major cities in the UK. What this means is that you can appear to have a local presence in a city without actually having to open up an office!
Our in-house telecoms experts will fully project-manage the divert of your calls, making the whole process as hassle-free as possible for you.
