Working with New Home Builders
We have a superb track record in helping homebuilders nationwide to provide outstanding customer service standards by capturing every single phone call that comes onto site, 7 days a week, regardless of whether a sales negotiator is present or not.
We become such an integral part of your team that your callers will always assume they are talking to a very happy, smiling, courteous member of your sales team.
Our service:
- Ensures your company provides a consistently great first impression, regardless of the time of day
- Helps delight your existing and prospective customers
- Projects your image of excellence and professionalism
- Improves customer referrals
- Saves you money and makes a huge difference to your bottom line
- Puts you way ahead of the competition
We transfer and introduce calls to any landline or mobile, we text urgent messages and send back-up emails.
We complete initial forms of enquiry, for instance, from a new purchaser, and email these to the most relevant person. We give out information to callers on the types of property on site, availability and pricing. And because we operate 7 days a week, you can be assured that you will never miss another important new purchaser enquiry.
We provide non-geographic (0330, 0800, 0845) numbers for either short or long-term advertising or recruitment campaigns. In this way you can truly benchmark the success of such initiatives.
We also provide and host local numbers for all major cities in the UK. What this means is that you can appear to have a local presence in a city without actually having to open up an office!
Our in-house telecoms experts will fully project-manage the divert of your calls, making the whole process as hassle-free as possible for you.
